BreathiZen confirms its 60-day guarantee covers orders placed through its official website, following reports of look-alike sites and mismatched listings.
LAKELAND, Florida — October 30, 2026 — BreathiZen has issued a notice confirming that its 60-day money-back guarantee applies only to orders placed through its official website, following reports of unauthorized sellers misrepresenting its products or authorized links, after customer inquiries identified independent websites selling products under the BreathiZen name that do not match the company’s current Supplement Facts label.
This notice comes in response to increasing reports of unauthorized sellers misrepresenting BreathiZen products, ensuring customers are informed before making purchases. It confirms the current BreathiZen formula as a three-ingredient oral spray and gives customers a fixed reference against which any listing can be compared.
Terms of the Notice
BreathiZen clarifies that it does not authorize third-party sellers and only sells through its official website and authorized links, and does not supply third-party marketplace platforms, independent resellers or social media storefronts. Under the notice:
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The 60-day money-back guarantee applies only to orders processed through the company’s own checkout and, under the company’s returns policy, is counted from the order date.
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Customer support can locate and process only orders recorded in the company’s own order system.
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Package pricing offered at the company’s checkout is not available through other sellers.
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Customers who obtained a BreathiZen-branded product elsewhere are directed to that seller’s or platform’s own refund process.
What the Notice Does Not Change
The notice does not change the existing terms for customers who ordered through the company’s website. Direct orders placed before today remain covered under the terms in effect when they were placed.
The notice also does not change how the company describes its product. BreathiZen is described as a once-daily oral spray with a three-ingredient formula as shown on its current label, and the company states that it does not claim to prevent, treat, or cure any condition.
“Our support team has been hearing from customers about orders we have no record of, for bottles that don’t match our label,” said Kevin Shaw, Media Relations Manager at BreathiZen. “We can only stand behind product we shipped ourselves. Confirming the current formula and limiting the guarantee to direct orders gives customers a clear way to tell the difference.”
The current label, guarantee terms and package options are listed on the mybreathizen.com website.
What the BreathiZen Found
According to the company, recent inquiries to its support team have included orders placed through websites and links it does not operate. In several cases, the product description on those pages differed from the current BreathiZen label in format, ingredient list or package size.
A number of independent websites use domain names similar to the brand’s own, and many more pages using the BreathiZen name are hosted on free website builders, online form services and file-sharing platforms. Some of those pages carry their own ordering buttons. Several describe the product as a dropper, a capsule or a five-ingredient formula.
The company states that it has no commercial relationship with those sites and does not license the BreathiZen name to other sellers. It is not making any claim about the content of products sold through them. Its notice concerns only which orders it can verify and support.
Why the Company Issued the Notice Now
Online interest in the product has increased, as evidenced by rising search queries for BreathiZen reviews according to internal analytics. Searches for BreathiZen reviews, and for related phrases such as “BreathiZen spray reviews,” return a mix of independent commentary, reseller pages and sites using similar domain names.
The company says it chose to address the matter publicly, rather than case by case through support tickets, so that customers have the information before they place an order rather than after. Because the company cannot confirm the origin, storage or contents of product sold through pages it does not operate, it says it is unable to apply its guarantee to those orders.
The Current BreathiZen Reviews Formula
BreathiZen is a liquid dietary supplement taken by mouth. Each 2-fluid-ounce (60 mL) bottle contains 100 servings. The label directions call for shaking the bottle and spraying four pumps, about 0.60 mL, into the mouth or onto the tongue once a day. Brand materials suggest using it in the morning before the first meal; the label itself does not set a time.
The Supplement Facts panel lists a 154 mg proprietary blend per serving containing three ingredients, in this order:
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Mullein (Verbascum thapsus) leaf extract, 10:1
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Ginger (Zingiber officinale) root extract
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Organic lemon (Citrus limon) extract
Other ingredients are purified water, glycerin, natural flavors, citric acid, potassium sorbate and sodium benzoate.
Why Some Descriptions List Five Ingredients
Some product descriptions circulating online, including longer-form marketing copy and an announcement published in September 2026, list two further ingredients: bromelain powder and organic Cordyceps militaris fruit extract. Neither appears on the current Supplement Facts panel.
The company states that the label on the bottle is the authoritative description of the product. A listing or review that describes BreathiZen as containing bromelain or Cordyceps does not reflect the current panel.
Timeline
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September 2026: A published announcement about BreathiZen notes that the Supplement Facts panel lists three ingredients while longer marketing copy describes five.
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Through October 2026: The company’s support team records inquiries about orders it has no record of, including products that do not match the current label.
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October 30, 2026: The company announces that its 60-day money-back guarantee applies only to orders placed through its official website or authorized links.
How Dietary Supplements Reach the Market
The Food and Drug Administration does not approve supplements before they are sold. Companies are responsible for the safety of their products and the accuracy of their labels, and must follow the FDA’s current good manufacturing practice rules for supplements.
Federal labeling rules require every supplement label to carry the name and place of business of the manufacturer, packer or distributor. The company notes that this line, together with the Supplement Facts panel, is the most direct way to identify who is responsible for a given bottle.
Supplement labels may describe how an ingredient relates to the structure or function of the body, but may not claim to diagnose, treat, cure or prevent a disease. BreathiZen carries the standard FDA disclaimer on its label.
How Marketplace and Third-Party Orders Differ
When a customer orders a product through a marketplace or an independent website, the transaction is between the customer and that seller. Refunds, returns and disputes in those cases are governed by the seller’s or platform’s own policies, not by the company whose name appears on the product.
The company says this is the main reason it cannot extend its guarantee beyond its own checkout. Its support team has no access to outside order records, cannot confirm how a bottle sold elsewhere was stored or shipped, and cannot verify that the bottle is its product.
The Federal Trade Commission advises consumers ordering online to keep records of each order, including the seller’s name, the confirmation and the refund terms, and to contact the seller first if a problem arises.
Lot Numbers and Expiration Dates
Every bottle of a dietary supplement produced under federal manufacturing rules carries a lot or batch number, which ties that bottle to a specific production run and its records. Many labels also carry a best-by or expiration date.
The company says the lot number is the single most useful detail when a customer contacts support. It lets the team match a bottle to a shipment and confirm that it came from the company’s own stock. A bottle without a legible lot number, or with one the company cannot match to its records, cannot be confirmed as its product.
Reporting a Problem With a Supplement
Consumers who experience a problem they believe is linked to any dietary supplement can report it to the FDA through its Safety Reporting Portal or the MedWatch program, in addition to contacting the company and their own doctor. The FDA uses these reports to monitor products after they reach the market. Reports are most useful when they include the product name, the lot number and where the product was obtained.
How BreathiZen Reviews Direct Orders Are Handled
Orders placed through the company’s website are recorded with an order date, tracking details and the lot number of the bottles shipped. The company says those records are what its support team uses to confirm guarantee eligibility.
According to the company’s published terms, refund requests on direct orders are made by email to contact@customercs.com with “Refund Request” in the subject line. Bottles are returned to the company’s returns address, opened or unopened, with return postage paid by the customer. Refunds are processed within roughly 5 to 10 days after the return is received. The company states that each order is a one-time charge with no automatic renewal or subscription.
Customers who order directly are advised to:
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Keep the order confirmation email
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Note the order date, since the 60-day period is counted from it
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Record the lot number printed on each bottle
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Check that the pump dispenses properly when a new bottle arrives
Current Package Options
BreathiZen is currently offered in three packages:
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Two bottles: $158 total ($79 per bottle), plus $9.99 shipping
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Three bottles: $207 total ($69 per bottle), with free U.S. shipping
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Six bottles: $294 total ($49 per bottle), with free U.S. shipping
The company advises confirming current pricing on its order page, as package options may change.
Ingredient Background
Mullein is a tall biennial plant with a long history in European and North American folk practice. The European Medicines Agency’s Committee on Herbal Medicinal Products has published an assessment of mullein as a traditional herbal preparation. Ginger root is the same root used in cooking, and the National Center for Complementary and Integrative Health maintains a consumer page on it. Organic lemon extract also contributes flavor to the liquid. None of these sources mentions or evaluates BreathiZen.
Research on an individual ingredient does not describe the finished BreathiZen spray, which combines three ingredients at amounts that may differ from those used in any single study. The company does not claim that BreathiZen has been clinically tested as a finished formula.
Use and Precautions
The company advises following the label directions, storing bottles in a cool, dry place away from heat, light and humidity, keeping them out of reach of children, and not using any bottle with a broken or missing safety seal.
People who are pregnant or nursing, who have a medical condition, or who take prescription medicines should check with a doctor before using BreathiZen. People who use a prescribed inhaler or other breathing treatment should keep using it as directed and speak with their clinician before adding any supplement.
Frequently Asked Questions
Where is BreathiZen sold? Only through its official website, mybreathizen.com, and authorized links, according to the company. It does not supply marketplace platforms or resellers.
Does the guarantee cover orders from other websites? No. The 60-day guarantee applies only to orders processed through the company’s own checkout.
What should customers do if they ordered elsewhere? Contact that seller or platform through its own refund process, as the transaction was not made with BreathiZen.
Is BreathiZen an inhaler or a nasal spray? No. It is an oral liquid supplement sprayed into the mouth or onto the tongue, four pumps once a day.
Does BreathiZen contain bromelain or Cordyceps? Not according to the current Supplement Facts panel, which lists mullein, ginger and organic lemon extracts.
Does BreathiZen renew automatically? No. The company states that each order is a one-time charge.
Has BreathiZen been clinically tested? The company does not claim clinical testing of the finished formula. Published research relates to individual ingredients only.
Does the notice affect earlier direct orders? No. Orders placed through the company’s website before the notice remain covered under the terms in effect at the time.
Why does the lot number matter? It links a bottle to a production run and shipment, and it is how the company’s support team confirms that a bottle came from its own stock.
What if the pump does not spray? Customers who ordered directly can contact support at contact@customercs.com with their order details and lot number.
About BreathiZen
BreathiZen is an oral herbal spray for adults, based in Lakeland, Florida. Its current formula combines mullein leaf, ginger root and organic lemon extracts in a once-daily liquid, and the company states that it is made in the USA with globally sourced ingredients. BreathiZen is sold through its official website, mybreathizen.com, with customer support handled by email.
Media Contact Kevin Shaw, Media Relations Manager at BreathiZen
Email: contact@customercs.com Phone: +1 (507) 448-8190
Returns address: 11870 62nd St N, Largo, FL 33773
Website: mybreathizen.com
Disclaimer: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Research referenced relates to individual ingredients and does not describe the finished product. Individual experiences vary. Package and guarantee terms are as stated by the company at time of publication and may change.
Affiliate Disclosure: This release contains an affiliate link through which the publisher may receive compensation. This disclosure is made in accordance with the Federal Trade Commission’s guidelines on endorsements and testimonials (16 CFR Part 255).
